Privacy Policy
At Vizlook ("we," "our," or "us"), we value your privacy. This Privacy Policy explains how we collect, use, process, and disclose information in connection with your use of our Vizlook services (the "Services").
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
1.1 Information You Provide to Us
- Account Data: Your name and email address.
- Communications: Content of your inquiries and feedback.
1.2 Information Collected Automatically
- API Usage Data: Timestamps, request/response sizes, error rates, and API endpoints used to monitor performance and improve services.
- Log Data: Your IP address, browser type, operating system, and activity on our administrative interfaces.
- Cookies: We use cookies and other tracking technologies to enhance your experience and for analytics.
1.3 Input Data via APIs
When you use our APIs, you provide "Input Data," which includes:
- Search Queries: Text submitted to our APIs.
- Video References: Links or identifiers to video content.
Important Note on Personal Information in Input Data: Our API fields are for informational queries and video references, not for direct submission of end-user personal information. We explicitly instruct you not to input personal information, sensitive personal information, or end-user data into API query fields. We process Input Data to fulfill API requests and improve our AI models, without actively monitoring for unsolicited personal information from end-users. You remain solely responsible for the lawfulness of any data you submit.
2. How We Use Your Information
We leverage this information for service enhancement, customer support, user protection, and additional legitimate business functions.
3. Data Retention
We retain your personal information for as long as reasonably necessary to achieve the goals for which they were gathered, resolve any conflicts, and meet legal requirements.
4. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including encryption, access controls, and regular security assessments.
5. Third-Party Links
Our Services may link to third-party sites. This policy does not cover their practices.
6. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: